Our Services
Six core services. Real deliverables. Measurable change.
Each service is a defined project with clear outputs - not open-ended consultancy that runs forever and costs more than planned.
TWIC
An end-to-end digital platform for reasonable adjustments - covering disability disclosure, adjustment tracking, manager support, documentation and organisational data. Everything in one place, built for compliance and care.
Platform features
- Safe, structured disability disclosure
- Reasonable adjustments tracking and review
- Manager guidance and support tools
- Documentation and audit trail
- Organisation-wide reporting and data
Inclusive Management Training
A skills-based programme that gives managers the practical capability to support disabled employees.
Deliverables include
- Disability confidence workshop
- Adjustment conversation skills training
- Legal duties & reasonable adjustments briefing
- Neurodiversity awareness session
- Post-training resource pack & action plan
Inclusive Recruitment Redesign
A full audit and rebuild of your recruitment process so that it works fairly for every applicant - removing the barriers that most organisations don't realise they've built in.
Deliverables include
- Full recruitment process audit
- Job advert language & accessibility review
- Interview process redesign for accessibility
- Onboarding accessibility checklist
- Hiring manager guidance & templates
Fractional Head of Inclusion
Ongoing senior inclusion expertise embedded in your business. The strategic capability of a Head of Inclusion - without the full-time salary, or the risk of hiring wrong.
Includes
- Equity, Diversity & Inclusion strategy development & roadmap
- Inclusion audit & gap analysis
- Employee Resource Group setup & employee engagement
- Policy review & compliance alignment
- Board-level reporting & metrics framework
Workplace Coaching
Tailored workplace coaching programmes designed to support employees and managers in navigating challenges, strengthening working relationships, and enhancing overall performance and wellbeing.
Includes
- Individual coaching sessions for employees
- Manager coaching to build confidence, capability, and leadership skills
- Joint coaching sessions to align expectations, communication, and support strategies
- Development of practical tools, workplace strategies, and clear action plans
- Follow-up reviews to track progress, embed learning, and drive continuous improvement
Policy Review
A thorough review of your people policies - not just inclusion policies. We assess language, inclusivity, consistency, real-world application and process to make sure your policies work for everyone.
Deliverables include
- Language review for clarity and inclusivity
- Inclusion assessment across all policies
- Consistency check across policy suite
- Application and process review
- Recommendations report with priority actions
Ongoing Support
Inclusion evolves. So should your support.
As your business grows and changes, so do your inclusion needs. Our ongoing support gives you a consistent point of contact and expert guidance that evolves with you - so inclusion stays embedded, not forgotten.
Sound familiar?
- Reactive crises with no one to turn to
- Policies that were written once and never touched again
- No ongoing support between training sessions
- The cost of a full-time inclusion hire is out of reach
- You're not sure where to start - or what to prioritise
Monthly advisory support
A regular touchpoint each month to review progress, answer questions, and keep inclusion moving forward - without the pressure of a big project.
Advisory + policy and communications
Ongoing support plus active help with policy updates, internal communications, and manager-facing materials as your needs evolve.
Embedded senior expertise
Full fractional Head of Inclusion service - strategic leadership, stakeholder engagement, Employee Resource Group support, and tribunal risk management.
Our Approach
What makes us different
Practical over theoretical
Every recommendation we make is implementable. We don't deliver 90-page strategy documents and disappear - we help you actually use them.
Grounded in employment law
Our work is commercially aware and legally informed. We help you reduce real risk - not just create the appearance of inclusion.
Built for your size
We work with UK organisations across a range of sizes and sectors, tailoring our approach to fit where you are and what you need. We focus on practical, people-first solutions that make a meaningful difference.
Clarity over complexity
Clarity comes first. We provide straightforward, practical guidance that cuts through complexity, so you can focus on what matters and take action with confidence.
Clear deliverables
We start by working together to define your goals, so every piece of support is purposeful, aligned, and delivers meaningful value to your business.
ED&I Specialists
Inclusive workplaces drive better outcomes for people and businesses alike. We help you embed ED&I in a way that creates real impact for both your people and the business.
Who We Work With
Businesses ready to move from intention to action
We work best with employers who have recognised a gap between their inclusion ambitions and what's actually happening on the ground - and want expert help closing it.
The Team
The people behind TWIC
TWIC was founded by Sarah and Lauren, who combine their expertise in inclusion, HR, and workplace design to deliver meaningful, real-world impact.
Sarah Holmes
Co-Founder
Lauren Gatenby
Co-Founder
Get in Touch
Ready to move from intention to inclusion?
Get in touch for a free 30-minute chat to walk through where you are, where you want to be, and whether we're the right fit to help.
Or email us directly at hello@theworkplaceinclusionconsultancy.com